SMS Opt-In & Consent

How consumers opt in to text messages on the NightCurrent Labs platform

NightCurrent Labs operates a lead-management platform for U.S. home-service businesses. Our toll-free number is used exclusively for 1:1 conversational SMS with consumers who have affirmatively opted in through the form below, or who have initiated contact by texting the business first. Opt-in is always optional and is never a condition of submitting the form or receiving service.

Contact form (same form used on partner websites)

This is the exact form end users see. The SMS consent checkbox below is unchecked by default and is never required to submit.

What kinds of messages you may receive

Messages fall into two categories that match our declared messaging use case:

• Customer Care — conversational replies to questions you ask the business, including AI-assisted responses reviewed by or sent on behalf of the business.
• Account Notifications — appointment-booking confirmations, decline notices, reschedule prompts, and transactional follow-ups tied to a service you requested.

We do not send marketing or promotional messages from this number. Messages are sent only after you have provided consent, and only to the mobile number you provided.

How opt-in works

1. A consumer visits a home-service business's website that has installed the NightCurrent widget, or this page directly.
2. They fill in the contact form with their name and phone number.
3. They see an unchecked, optional SMS consent checkbox. They may submit the form without checking the box.
4. If they check the box, consent is recorded along with a timestamp on the lead record.
5. They receive a confirmation text. They can reply STOP at any time to opt out, or HELP for help.

Consumers who text the business's toll-free number first are treated as having provided conversational consent and may receive direct replies to their inbound message. They can reply STOP at any point to end the conversation.

Opt out & support

Opt out: reply STOP to any message from our toll-free number. You will receive a one-time confirmation and will not receive further messages unless you opt back in.

Help: reply HELP to any message, or email support@nightcurrentlabs.com.

Rates: message and data rates may apply depending on your mobile carrier. Message frequency varies based on the service you requested.